Terms of service

Welcome to Vajjika Foods – Rediscover the Taste of Tradition! The terms “we,” “us,” and “our” refer to Vajjika Foods, your trusted source for authentic Bihari pickles and traditional food products. We operate this online store and website, including all content, tools, features, and services (collectively, the “Services”), to provide you with a curated and seamless shopping experience. Our Services are powered by Shopify, which allows us to offer you a secure and convenient platform for browsing, ordering, and purchasing our products.

These Terms of Service (the “Terms”), together with any policies referenced herein, including our Privacy Policy, govern your use of the Services and outline your rights and responsibilities when interacting with our website or purchasing our products. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, please refrain from using our Services.

These Terms include important information regarding warranty disclaimers, product use, limitations of liability, and your rights and obligations as a customer. They are designed to protect both you and our business while ensuring a safe and reliable shopping experience.

Section 1 – Access and Account

By using our Services, you represent that you are of legal age in your state or province of residence to enter into a binding agreement, and that you have provided consent for any minor dependents in your care to use the Services on devices you own, manage, or control.

To access and use the Services, including browsing our online store or purchasing products, you may be required to provide certain information such as your email address, billing details, payment information, and shipping address. You represent and warrant that all information you provide is accurate, current, and complete, and that you have the necessary rights to provide such information.

You are solely responsible for maintaining the confidentiality and security of your account credentials, including your username and password, and for all activities that occur under your account. You may not transfer, sell, assign, or license your account or its contents to any other person.

Section 2 – Our Products

We strive to provide accurate representations of our products and services in our online store. However, please note that the actual colors, textures, and appearance of products may vary from what is displayed on your screen due to differences in device type, display settings, and configurations.

While we make every effort to ensure product quality, we do not warrant or guarantee that any product or service purchased will meet your expectations or exactly match its depiction in our online store.

All product descriptions, specifications, and pricing are subject to change at any time without prior notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantity of any product offered to any individual, region, or jurisdiction, based on availability and other considerations.

Section 3 – Orders

By placing an order with Vajjika Foods – Rediscover The Taste of Tradition, you are making an offer to purchase the products listed. We reserve the right, at our sole discretion, to accept or decline any order for any reason. An order is not considered accepted until we confirm acceptance and receive full payment.

Please review your order carefully before submitting, as we may be unable to accommodate cancellation requests once an order has been accepted. If an order is not accepted, modified, or is canceled, we will make reasonable efforts to notify you using the email address, billing address, or phone number provided at the time of purchase.

All purchases are subject to our Refund and Return Policy [LINK]. You represent and warrant that your purchases are intended for personal or household use only and not for commercial resale or export.

Section 4 – Prices and Billing

All prices, discounts, and promotions are subject to change without prior notice. The price charged for any product or service will be the price in effect at the time your order is placed and will be confirmed in your order confirmation email. Unless explicitly stated otherwise, posted prices do not include taxes, shipping, handling, customs, or import duties.

Prices listed in our online store may differ from those offered in physical stores or through third-party retailers. From time to time, we may run promotions that affect pricing, which will be governed by the specific terms and conditions of that promotion. In the event of any conflict between promotion terms and these Terms of Service, the promotion terms will take precedence.

By making a purchase, you agree to provide current, complete, and accurate information regarding your purchase, payment, and account details. You also agree to promptly update your account information, including your email address, credit card numbers, and expiration dates, to ensure that transactions can be completed and that we can contact you if necessary.

You represent and warrant that: (i) all credit card or payment information you provide is true, correct, and complete; (ii) you are authorized to use the payment method provided; (iii) all charges incurred will be honored by your payment provider; and (iv) you agree to pay all charges, including applicable taxes, shipping, and handling fees, at the prices listed at the time of purchase.

Section 5 – Shipping and Delivery

All delivery times provided are estimates and are not guaranteed. Vajjika Foods is not liable for delays caused by shipping carriers, customs processing, natural events, or any circumstances beyond our control.

Once your order has been handed over to the shipping carrier, the title and risk of loss for the products pass to you. While we make every effort to ensure timely delivery, we cannot be held responsible for any delays or damages that occur during transit.

Section 6 – Intellectual Property

All content on our Services, including but not limited to trademarks, logos, text, images, graphics, product descriptions, reviews, videos, audio, and the design, selection, and arrangement of such content, is owned by Vajjika Foods – Rediscover The Taste Of Tradition, its affiliates, or licensors and is protected by applicable intellectual property laws, including copyright, trademark, and patent laws.

These Terms grant you a limited, non-commercial, personal use of our Services. You may not reproduce, distribute, modify, create derivative works from, publicly display or perform, republish, download, store, or transmit any content from our Services without our prior written consent. Except as expressly stated in these Terms, no rights, licenses, or permissions are granted to you under any intellectual property rights of Vajjika Foods, Shopify, or any third party. Unauthorized use of our content may violate intellectual property laws.

The names, logos, product and service names, designs, and slogans of Vajjika Foods – Rediscover The Taste Of Tradition are our trademarks or those of our affiliates or licensors. You may not use these trademarks without our prior written permission. Shopify’s name, logo, and related product and service identifiers are trademarks of Shopify, and all other names, logos, product and service names, designs, and slogans on the Services are the property of their respective owners.

SECTION 7 – OPTIONAL TOOLS
From time to time, we may provide access to third-party tools as part of the Services. These tools are provided “as is” and “as available,” without any warranties, representations, or endorsements from us. We do not monitor, control, or influence these tools, and we shall not be liable for any issues, losses, or damages arising from your use of them.

Your use of any optional third-party tools is entirely at your own risk. You are responsible for reviewing and understanding the terms, conditions, and privacy policies of any third-party provider before using their tools.

Additionally, we may introduce new features, tools, or resources in the future. These additions will be considered part of the Services and will be governed by these Terms of Service.

SECTION 8 – THIRD-PARTY LINKS
The Services may include links, materials, or embedded features from third-party websites. We do not review or control the content, accuracy, or practices of these third-party sites, and your access to them is entirely at your own risk.

We are not responsible or liable for any harm, loss, or damages that may result from your use of, or reliance on, any third-party websites, products, services, resources, or content. Before engaging with any third-party site, please carefully review their terms, policies, and practices.

Any complaints, claims, or questions regarding third-party products or services should be directed to the respective third party.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Vajjika Foods – Rediscover The Taste Of Tradition is powered by Shopify, which enables us to provide the Services. All sales and purchases made through our Store are conducted directly with Vajjika Foods, and by using the Services, you acknowledge that Shopify is not responsible for any aspect of any sales between you and Vajjika Foods, including any injury, damage, or loss resulting from purchased products or services. You expressly release Shopify and its affiliates from all claims, damages, or liabilities arising from or related to your purchases or transactions with Vajjika Foods.

SECTION 10 – PRIVACY POLICY
All personal information collected through the Services is governed by our Privacy Policy [LINK] and may also be subject to Shopify’s Privacy Policy [LINK]. By using the Services, you acknowledge that you have read and understood these policies. Because the Services are hosted on Shopify, Shopify may collect and process personal information regarding your use of the Services to provide and improve the Services. Information you submit may be shared with Shopify and third parties located in other countries to facilitate the Services. Please review our Privacy Policy for detailed information on how we, Shopify, and our partners collect, use, and protect your personal information.

SECTION 11 – FEEDBACK
By submitting feedback, suggestions, ideas, reviews, or other content (“Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any purpose, including commercial use. You represent and warrant that you own or have all necessary rights to the Feedback, have disclosed any compensation or incentives received in connection with the Feedback, and that the Feedback complies with these Terms. We have no obligation to maintain your Feedback in confidence, pay compensation, or respond to it. We may, at our discretion, monitor, edit, or remove Feedback that is unlawful, offensive, defamatory, obscene, or otherwise objectionable. You agree that your Feedback will not infringe on the rights of any third party, contain malware, or misrepresent its origin, and you are solely responsible for its content and accuracy.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may contain typographical errors, inaccuracies, or omissions, including product descriptions, pricing, promotions, shipping charges, transit times, and availability. We reserve the right to correct any errors, update information, or cancel orders at any time without prior notice, even after an order has been submitted.

SECTION 13 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not violate any applicable laws or regulations, infringe on intellectual property rights, harass, defame, or harm others, transmit false or misleading information, upload or transmit malicious code or spam, impersonate others, or interfere with the security or operation of the Services or any related system. We may suspend, disable, or terminate your account for any prohibited activity.

SECTION 14 – TERMINATION
We may terminate this agreement or your access to the Services, in whole or in part, at any time without notice. You remain liable for amounts due up to the termination date. Sections that survive termination include Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions which by their nature survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and all products offered through them are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, or non-infringement. We do not guarantee uninterrupted, timely, secure, or error-free access to the Services.

SECTION 16 – LIMITATION OF LIABILITY
To the maximum extent permitted by law, Vajjika Foods, its affiliates, and Shopify and its affiliates shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages, including lost profits, data, or savings, arising from your use of the Services or any products obtained through the Services, even if advised of the possibility of such damages.

SECTION 17 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Vajjika Foods, Shopify, and their affiliates from any claims, damages, liabilities, or expenses arising from your breach of these Terms, your violation of applicable law or third-party rights, or your use of the Services. We may control the defense of any claim at your expense and require your cooperation.

SECTION 18 – SEVERABILITY
If any provision of these Terms is found unlawful, void, or unenforceable, it shall be enforced to the fullest extent possible, and the remaining provisions shall remain in full force and effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce any provision shall not constitute a waiver. These Terms, together with our policies, constitute the entire agreement between you and Vajjika Foods regarding the Services and supersede all prior agreements or communications.

SECTION 20 – ASSIGNMENT
You may not assign your rights or obligations under these Terms without our written consent. We may assign or transfer these Terms without notice.

SECTION 21 – GOVERNING LAW
These Terms and any agreements relating to the Services are governed by the laws of the jurisdiction where Vajjika Foods is headquartered, and you consent to the exclusive jurisdiction of courts in that location.

SECTION 22 – HEADINGS
Headings are for convenience only and do not affect the interpretation of these Terms.

SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update or modify these Terms at any time by posting changes on our website. Material changes will be notified in accordance with applicable law, and your continued use of the Services constitutes acceptance of the revised Terms.

SECTION 24 – CONTACT INFORMATION
For questions regarding these Terms, please contact Vajjika Foods at vajjikafoods@gmail.com or via phone at +91 87005 38291. Our postal address is Gannipur Road, Kalambagh Chowck, Muzaffarpur, Bihar-842001