Privacy policy

Welcome to Vajjika Foods – Rediscover the Taste of Tradition. We operate this store and website, including all related information, content, features, tools, products, and services (collectively referred to as the “Services”), to provide you with an authentic and carefully curated shopping experience.

Vajjika Foods – Rediscover the Taste of Tradition is powered by Shopify, which helps us deliver our Services to you smoothly and securely. This Privacy Policy explains how we collect, use, and share your personal information when you visit our website, use our Services, make a purchase, or otherwise interact with us.

In the event of any inconsistency between our Terms of Service and this Privacy Policy, this Privacy Policy will prevail with respect to the collection, use, and disclosure of your personal information.

Please take a moment to read this Privacy Policy carefully. By accessing or using any of our Services, you acknowledge that you have read, understood, and agreed to the terms outlined here regarding how we handle your personal information.

We are committed to protecting your privacy while helping you rediscover the traditional tastes of Bihar through our range of handcrafted pickles and products.

Personal Information We Collect or Process

For the purposes of this Privacy Policy, the term “personal information” refers to any information that identifies, relates to, describes, or can reasonably be associated or linked, directly or indirectly, with you or another individual. Personal information does not include data that has been aggregated, anonymized, or otherwise de-identified.

Depending on how you interact with our Services, where you reside, and as permitted or required under applicable law, we may collect or process the following categories of personal information:

  • Contact Information: Name, billing and shipping addresses, telephone number, and email address.
  • Financial Information: Credit/debit card details, payment method, and transaction-related data.
  • Account Information: Username, password, preferences, and account settings.
  • Transaction Information: Details about products viewed, purchased, or returned, and transaction history.
  • Communications: Information provided when communicating with us, including support inquiries or feedback.
  • Device Information: Data about your device, IP address, browser type, and operating system.
  • Usage Information: Details about your activity on our site, such as pages viewed, clicks, and timestamps.

Sources of Personal Information

  • Directly from You: When you create an account, place an order, or communicate with us.
  • Automatically through the Services: Using cookies, log files, and analytics tools.
  • From Service Providers: When we use third-party vendors for payment, shipping, or analytics.
  • From Business Partners: When we collaborate with affiliates or marketing partners.

How We Use Your Personal Information

  • To Provide, Personalize, and Improve Our Services: To process orders, manage your account, and personalize your experience.
  • For Marketing and Advertising: To send you offers, updates, and display relevant ads.
  • For Security and Fraud Prevention: To protect your account and detect suspicious activities.
  • To Communicate with You: About your orders, account, or support requests.
  • For Legal and Compliance Purposes: To comply with laws and enforce our policies.

How We Disclose Personal Information

  • With Shopify, Vendors, and Service Providers: For IT, payments, analytics, and shipping.
  • With Business and Marketing Partners: To deliver targeted advertising.
  • With Your Consent: When you authorize us to share your data.
  • With Affiliates: Within our corporate family for legitimate business purposes.
  • In Business Transactions or Legal Requirements: During mergers or legal obligations.

Relationship with Shopify

Our Services are hosted by Shopify, which collects and processes personal information to provide and improve the Services. For more details, visit the Shopify Consumer Privacy Policy or the Shopify Privacy Portal.

Third-Party Websites and Links

Our Services may contain links to third-party websites that we do not control. Please review their privacy policies before sharing information. We are not responsible for third-party content or practices.

Children’s Data

Our Services are not directed toward children. We do not knowingly collect data from individuals under the age of majority. If you believe your child has provided us with information, contact us to delete it.

Security and Retention of Your Information

We use reasonable safeguards to protect your data, but no system is 100% secure. We retain your information as long as necessary for business, legal, and compliance purposes.

Your Rights and Choices

  • Right to Access / Know: Request a copy of your data.
  • Right to Delete: Request data deletion.
  • Right to Correct: Request correction of inaccurate data.
  • Right to Data Portability: Request data transfer.
  • Communication Preferences: Unsubscribe from marketing emails anytime.

You may exercise these rights within our Services or by contacting us. Learn more at https://privacy.shopify.com/en.

Complaints

If you have concerns about how we process your data, please contact us. You may also have the right to complain to your local data protection authority.

International Transfers

We may transfer and process your information outside India in compliance with applicable laws, including the Digital Personal Data Protection Act, 2023. We ensure appropriate safeguards are in place for such transfers.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. The revised date will appear at the top of the page. Material changes will be communicated as required by law.

Contact Us

Vajjika Foods – Rediscover the Taste of Tradition
📍 Gannipur Road, Kalambagh Chowck, Muzaffarpur, Bihar-842001
📧 Vajjikafoods.com
📞 8700538291